Name: Pure Slumber Mattress Collection
Brand: Pure Slumber
Availability: InStock
Rating: 4.6 (287 reviews)

Question 1

What mattress firmness should I choose?

Accepted Answer

Choosing the right firmness depends on your sleeping position and personal preference. Back sleepers generally benefit from Firm (25cm) mattresses that keep the spine aligned, while side sleepers often prefer Soft (34cm) options that cushion the shoulders and hips. If you sleep in multiple positions or share a bed, Medium (30cm) is the most versatile choice. Our Comfort Plus and Dream Zone Plus collections are our most popular for this reason.

Question 2

What is the 5-year warranty coverage?

Accepted Answer

Every Pure Slumber mattress sold through Loft V2 comes with the full manufacturer's 5-year warranty from OZ Design Furniture. The warranty covers defects in materials and workmanship, including sagging greater than 25mm, broken or protruding coils, and manufacturing flaws in the foam layers. Normal wear and comfort preference changes are not covered. To make a claim, contact us with your order details and we'll coordinate directly with OZ Design.

Question 3

How does the 20% off RRP pricing work?

Accepted Answer

As an authorized wholesale distributor of OZ Design Furniture, Loft V2 purchases Pure Slumber mattresses at trade pricing and passes those savings directly to customers. The 20% discount is calculated off the OZ Design Furniture recommended retail price (RRP). For example, a mattress with an RRP of $1,599 is available from Loft V2 for $1,280. The mattresses are identical — same product, same warranty, same quality.

Question 4

What is the difference between Comfort and Dream Zone ranges?

Accepted Answer

Both ranges use pocket spring construction with gel foam comfort layers, but the Dream Zone range adds 5-zone targeted support. This means the spring tension is varied across five body zones — softer under the head and feet, medium under the shoulders, and firmer under the lumbar and hips. The result is more precise spinal alignment and pressure relief. If you have specific back or joint concerns, the Dream Zone range is the recommended upgrade.

Question 5

Do you deliver Australia-wide?

Accepted Answer

Yes, Loft V2 delivers to all Australian states and territories. Mattresses are shipped directly from our Australian warehouse in original OZ Design Furniture packaging. Delivery times vary by location — typically 5–10 business days for metro areas and 10–15 business days for regional addresses. Delivery charges are calculated at checkout based on your postcode and mattress size.

Question 6

Can I try the mattress before buying?

Accepted Answer

As an online wholesale distributor, we don't have a physical showroom for in-person testing. However, the Pure Slumber range is the same product sold in OZ Design Furniture retail stores across Australia, so you can visit any OZ Design showroom to try the mattresses in person before purchasing from Loft V2 at our discounted price. We recommend testing a few firmness levels to find your preference.

Question 7

What size mattress do I need?

Accepted Answer

Australian standard mattress sizes are: Single (92×188cm), Double (138×188cm), Queen (153×203cm), and King (183×203cm). For single adults, a Double provides comfortable space. Couples typically need at least a Queen, with King being ideal if you prefer extra room. Consider your bed frame dimensions and bedroom size when choosing. All six Pure Slumber collections are available in all four sizes.

Question 8

Are these the same mattresses sold at OZ Design Furniture?

Accepted Answer

Yes, absolutely. Every mattress sold by Loft V2 is a genuine Pure Slumber product manufactured for OZ Design Furniture. They are identical in every way — same materials, same construction, same product codes, same manufacturer warranty. The only difference is the price: Loft V2 offers a consistent 20% discount off the OZ Design RRP because we operate as a wholesale distributor with lower overhead.

Question 9

Do you offer trade/wholesale pricing?

Accepted Answer

Yes, we offer additional trade pricing for bulk orders and commercial clients including hotels, Airbnb operators, property managers, interior designers, and retirement villages. Trade pricing is available on orders of 4 or more mattresses. Contact us at hello@loftv2.com.au with your requirements and we'll provide a custom quote. Volume discounts increase with larger orders.

Question 10

How do I care for my Pure Slumber mattress?

Accepted Answer

To maintain your mattress in optimal condition, rotate it 180 degrees every 3 months to ensure even wear. Use a quality mattress protector from day one to guard against spills and dust mites. Avoid bending or folding the mattress during transport. For spot cleaning, use a mild detergent with a damp cloth and allow to air dry completely. Never use harsh chemicals or steam cleaners on the foam layers.

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